USE CASE: Musculoskeletal disease

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The Hospital Clínico San Carlos of the Servicio Madrileño de Salud is working on musculoskeletal disease care-flow. A care flow affected by issues like high prevalence, high burden of disease due to disability and chronicity, in which patients follow a clinical pathway fragmented between primary and specialized care and between specialities.

The use case aims at gathering clinical and operational insights to improve on the following aspects, tasks and processes:

  • referral to the right care at the right time,
  • reduction of unnecessary care loops for the patient,
  • eliminate redundancies between the actions of health professionals,
  • staff resources’ planning and allocation and
  • measure the quality of care and impact on disability.

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